Communication Skills Question Bank
for Exam preparation

Q2. Positive gestures are body signals that make you look:

1. arrogant
2. hurtful
3. nervous
4. relaxed

Q3. Grooming is a form of non-verbal communication that is:

1. hierarchical
2. arbitrary
3. subconscious
4. conscious

Q4. People in high-context cultures make business decisions on the basis of:

1. individual needs
2. interpersonal relations
3. reason
4. competition

Q5. Effective communication is essentially a:

1. one-way process
2. both a one-way and a two-way process
3. two-way process
4. three-way process

Q6. The word communication is derived from communis (Latin) which means:

1. oral speech
2. community
3. common
4. message

Q7. The effectiveness of oral communication depends on the speaker’s ability to use:

1. foreign words
2. complex words
3. simple language
4. long sentences

Q8. At an Arab business party, alcohol is:

1. not served at all
2. served first
3. served last
4. served continuously

Q9. In writing business letters, one has to be:

1. conventional
2. formal
3. dull
4. friendly

Q10. As a sympathetic listener, you should consider the message from the point of view of:

1. yourself
2. others
3. the audience
4. the speaker